Do you own a pair of Powerbeats Pro wireless headphones? Are you having an issue with your left earphone only producing sound on one side? You’re not the only one, as there are many reports of these technology issues on Apple’s support forum.
Although this has no clear explanation and might not be due to product defects, we’ll help you diagnose this problem and fix it. This is what you should do.
Troubleshooting Your Powerbeats Pro
If your Powerbeats Pro is not working on one side, you should first check the fit. You could have the earbud stem lodged too deep in your ear, blocking airflow and providing a poor audio signal.
You should also check your pairing settings and ensure you have paired both earbuds with your device. Additionally, ensure you are using the correct charge cable, as a worn-out cable can cause an intermittent connection.
If this does not work, you may need to contact a technical support team, who can help you identify potential hardware issues.
Investigating Common Causes
The Powerbeats Pro is a popular and reliable pair of headphones, but they can sometimes develop problems like one of the sides not working. If your Powerbeats Pro isn’t working on one side, there are a few basic steps you can take to investigate the common causes.
First, try connecting the headphones to another device. Second, check for any debris blocking the ports, and clean them if necessary. Third, check the cable between the headphones and your device for frays or tears.
Lastly, check and reset your device’s Bluetooth settings. If none of these basic steps resolve your issue, then the problem might be related to a hardware issue requiring a deeper investigation.
Resetting Your Powerbeats Pro
If your Powerbeats Pro won’t work on one side, the first step is to reset them. Resetting your Powerbeats Pro is easy and can be done through the Bluetooth settings menu on your device.
Once you are in the Bluetooth settings menu, find your Powerbeats Pro and select ‘Forget Device.’ Once the device has been forgotten, go to the same menu and select ‘Pair Device.’ iOS users can use the steps in the ‘Pairing and Connecting’ section of the Powerbeats Pro User Guide.
Android users should refer to their device’s documentation. If resetting your Powerbeats Pro didn’t resolve your issue, please get in touch with Apple support for further help.
Consider Changing the Batteries
If you have Powerbeats Pro that is not working on one side, consider changing the batteries. This is likely the quickest and easiest solution. Many users report a dead battery issue as the culprit of their left or fitting earbuds not powering up.
To find a battery replacement, contact the manufacturer, reach out to an electronics store, or search the internet. Be sure to avoid buying the wrong battery type or purchasing a battery that is of low quality. It may not resolve the issue and can damage your headphones.
In addition to replacing the battery, you might need to check for sound settings or update the firmware. If the issue persists after trying these steps, you may have to contact customer support for further assistance.
Turning Off Automatic Ear Detection
Check if automatic ear detection is on if the Powerbeats Pro headphones aren’t working on one side. When the smartphone tries to detect the opposite earpiece, the Powerbeats Pro headphones may only be heard on one side.
To turn this off, go to the settings in the Bluetooth area and disable the automatic detection. Additionally, check to ensure both earpieces are engaged in your ears. And that you have the most recent firmware installed.
With these tips considered, the Powerbeats Pro should start working correctly on both sides. If not, contact Apple support for further assistance.
Consider Checking the Case
To examine the Powerbeats Pro headphones, you should check the carrying case. Issues can arise due to the case not being properly closed or the portions of the charging case not making contact with the inside of the earbud.
To check the case, ensure it is properly closed and audibly clicks into place. Then look at the inside of the case and make sure that the contacts are aligned and make contact with the earbud batteries. If this does not fix your issue, move on to troubleshooting the individual pieces of the headphones.
Buying Replacement Parts
If your Powerbeats Pro is not working on one side, it may have a component or hardware issue. The first step would be to replace any external parts causing the problem. This can include replacing the 3.5mm audio cable, the ear cushion, or the charging cable.
If that doesn’t resolve the issue, the next step would be purchasing Powerbeats Pro Replacement Parts from a trusted retailer. Many resellers offer OEM and aftermarket parts, so research and buy a quality part that will adequately fit and function. Once you replace the defective part, you will have your working Powerbeats Pro back up and running!
Updating Powerbeats’ Firmware
If your Powerbeats Pro won’t work on one side, the next step is to update the firmware. You’ll need a compatible computer that can sync with the Powerbeats Pro to do this. You’ll also need to ensure you have the latest version of the Beats Updater installed on your computer.
Once this is done, you can connect your Powerbeats Pro to your computer, and the Beats Updater will detect the headphones and offer you the latest firmware. Follow the instructions that appear on the screen to proceed with the update. After the update, your headphones should be good as new and working on both sides properly.
Possible Fixes for Common Technology Issues
If your Powerbeats Pro isn’t working on one side, try the troubleshooting methods in this guide to fix the problem yourself. But, if the issue persists, contact support to have the earphones serviced or replaced.
Taking immediate action is the best way to ensure you can keep your Powerbeats Pro working as it should. Don’t hesitate to ask for help if needed for different technology issues!
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